AI Agents Into Your Microsoft Ecosystem
Nespon's Copilot Practice helps organizations build and deploy intelligent AI agents that integrate with familiar Microsoft applications, including Teams, Outlook, and Dynamics 365. By connecting agents with enterprise data, business processes, and existing workflows, we help teams automate routine tasks, access relevant insights, and improve productivity without introducing entirely new ways of working.
What Does Nespon's Copilot Practice Offer?
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Builds and deploys Hero Agents across Microsoft applications.
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Offers 33 Hero Agents with 170+ capabilities across 7 business functions.
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Connects agents with Teams, Outlook, Dynamics 365, SharePoint, and Power BI.
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Automates workflows using Microsoft Copilot Studio.
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Supports security and governance through Microsoft Entra ID and Purview.
See How Nespon Delivers Real Business Impact with Claude
Explore how Nespon is helping organizations apply Claude across development, enterprise workflows, and business operations to improve how teams work and deliver.
Explore Case Studies50+
Claude licenses assigned across the organization
100%
All licensed users actively using Claude
Higher
Developer productivity and code quality
AI That Your Team Will Actually Use
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Zero new tools
Hero Agents surface in Teams and Outlook, where your team already spends their day. No new app, no new login, no "go to the AI portal" workflow to build adoption for.
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Native M365 integration
Connects natively to Dynamics 365, Power BI, SharePoint, and the full M365 ecosystem. No new licences, no data migration, no vendor complexity.
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Shape the roadmap
Pilot partners work directly with our team to define use cases, test agents, and influence the capability roadmap, at nominal pilot investment.
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Production-ready by design
Pilot agents are built to production standards from day one — so your V1 is ready to scale, not a prototype you'll need to replace in six months.
Four signs Claude is the AI practice you need.
The scenarios where platform-native AI hits its limits — and Claude doesn't.
Complex, cross-system workflows
Your use case spans multiple systems — CRM, BSS, OSS, ERP — and doesn't fit neatly inside one platform's agent framework. Claude reasons across all of them simultaneously.
Multi-country telecom operators
Different regulatory environments, languages, and BSS stacks across markets. Claude handles the complexity — and integrates with whatever systems each market runs.
Multi-vendor enterprise environments
Your CRM, ERP, BSS, and OSS come from different vendors — and that's by design. Claude reasons across all of them, treating heterogeneity as the default, not the exception.
AI-first enterprises
You want to build on the most capable frontier model available and be among the first in your industry with an Anthropic-certified partner.
170+ capabilities across 7 departments
Select a department to explore Hero agents.
Sales
6 agents- GTM & Revenue OpsTerritory, quota & incentives
- Forecasting & AnalyticsPipeline & scenario modelling
- B2B AcquisitionMeeting prep, SDR & follow-up
- Deal ManagementQuoting, contracts & invoicing
- Retail & Site StrategySite selection & performance
- Partner & ChannelReseller & wholesale management
Customer Care
3 agents- Onboarding & Activation
- Field Service
- Customer Support
Marketing
4 agents- Lead Management
- Promotions Design
- Performance Marketing
- Base Management
Network
5 agents- Network Planning & Design
- Build & Deployment
- Spectrum Management
- Network Maintenance
- Energy & Sustainability
Product
4 agents- Portfolio Strategy
- Mobile Plan Management
- Add-ons & Devices
- Broadband Development
Digital & IT
5 agents- IT Strategy & Governance
- Software Development
- Cyber Threat Response
- Data Engineering
- AI / ML Development
Corporate Functions
6 agents- Talent Acquisition
- People Operations
- Financial Planning
- Procurement & Finance Ops
- Tax & Compliance
- Partner & Supplier Ops
Be among the first to deploy Claude Hero Agents in your industry.
As one of Anthropic's first certified SI partners, Nespon brings frontier AI intelligence to every system your business runs on — regardless of your stack.
Book a Free Discovery Call-
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60-min discovery
We map your BSS/OSS stack and use cases to Claude's capabilities — honest about fit.
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Live Claude demo
You see Claude reasoning through a scenario that mirrors your actual workflows and data.
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Scoped V1 proposal
Clear plan, clear timeline, clear investment. No obligation, no lock-in, no surprises.
Jump directly to any Hero Agent
All 33 Hero Agent capabilities available in the Agentic AI Practice.
Sales
6 agentsCustomer Care
3 agentsMarketing
4 agentsDigital & IT
5 agentsCorporate Functions
6 agentsWhat Our Clients Say About Us
Name
Engagement Delivery Senior Manager
It was a very good experience
Nespon is a strategic partner and is doing a great job in the LATAM region. Not only do they provide us with experience in Salesforce Clouds and in business verticals, but they are also easy to work with. Even when Salesforce requests specific roles with specific experience and unique locations, they go the extra mile to grant candidates and this is really appreciated. Certa/Nespon is really on the partner shortlist and I am looking forward to continuing to strengthen this relationship.
Leo
Lead Designer
It was a very good experience
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cursus nibh mauris, nec turpis orci lectus maecenas. Suspendisse sed magna eget nibh in turpis. Consequat duis diam lacus arcu.
Leo
Lead Designer
It was a very good experience
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cursus nibh mauris, nec turpis orci lectus maecenas. Suspendisse sed magna eget nibh in turpis. Consequat duis diam lacus arcu.
Leo
Lead Designer
It was a very good experience
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cursus nibh mauris, nec turpis orci lectus maecenas. Suspendisse sed magna eget nibh in turpis. Consequat duis diam lacus arcu.
Leo
Lead Designer
It was a very good experience
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cursus nibh mauris, nec turpis orci lectus maecenas. Suspendisse sed magna eget nibh in turpis. Consequat duis diam lacus arcu.
Leo
Lead Designer
It was a very good experience
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cursus nibh mauris, nec turpis orci lectus maecenas. Suspendisse sed magna eget nibh in turpis. Consequat duis diam lacus arcu.
Your Partner for Enterprise Copilot Adoption
Nespon Solutions combines enterprise AI expertise, Microsoft ecosystem knowledge, and industry-specific experience to help organizations design, deploy, and scale intelligent agents within their existing business environments.
About Nespon
Frequently asked Questions
What is a Hero Agent?
A Hero Agent is an organization’s first flagship AI agent use case, a small set of high-impact, low-risk deployment chosen to deliver quick, measurable wins. It’s built to prove value with a few visible successes before expansion into more complex workflows.
Hero Agent refers to a specialized AI assistant that enhances productivity by automating tasks and providing insights within Microsoft 365 tools.
What Microsoft tools do Hero Agents integrate with?
A Hero Nespon offers Hero Agent capabilities across the Microsoft Copilot ecosystem, integrating with Teams, Outlook, Dynamics 365, SharePoint, Power BI. Other business applications based on use cases and architecture requirements.
Hero Agents integrate seamlessly with Microsoft tools like Teams, Outlook, Dynamics 365, SharePoint, and Power BI, enhancing workflow efficiency.
How long does the pilot program take?
Pilot timelines vary depending on business requirements, integrations, and use case complexity. Most pilot engagements include discovery, solution design, implementation, testing, and feedback cycles before production rollout.
Who is the Copilot Practice designed for?
Copilot Practice is designed primarily for telecommunications organizations using Microsoft ecosystems that want to introduce AI-powered workflows within existing business processes and operational environments.
Copilot Practice is tailored for telecom organizations aiming to implement AI workflows within their existing Microsoft ecosystem.
Can Hero Agents integrate with existing telecom systems?
Hero Agents can be designed to integrate with existing business systems, data sources, workflows, and operational environments depending on architecture, business requirements, and platform capabilities.
Ready to Put Copilot to Work?
Connect with Nespon Solutions to explore AI agents that integrate with your Microsoft applications, automate business workflows, and help your teams work more efficiently.
Talk to Our AI Experts