Scale Smarter With Agentforce
Your data is already in Salesforce. Your team already works in Salesforce. Nespon’s Agentforce Practice builds Hero Agents that make that environment act, autonomously, intelligently, and within the Einstein Trust Layer your compliance team already relies on.
What Does Nespon's Agentforce Practice Offer?
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Builds and deploys Hero Agents tailored to enterprise workflows within Salesforce.
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Offers 170+ agent capabilities across seven business departments.
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Provides access to 64+ Agentforce-certified professionals.
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Integrates AI agents with Salesforce data, workflows, and industry-specific solutions.
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Supports enterprise security and governance through the Einstein Trust Layer.
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Delivers Agentforce solutions backed by Nespon's Salesforce Summit Partner expertise.
See How Nespon Delivers Real Business Impact with Claude
Explore how Nespon is helping organizations apply Claude across development, enterprise workflows, and business operations to improve how teams work and deliver.
Explore Case Studies50+
Claude licenses assigned across the organization
100%
All licensed users actively using Claude
Higher
Developer productivity and code quality
The AI Platform Built for Enterprises That Run on Salesforce
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Einstein Trust Layer
Zero data retention on LLM calls. Native data residency controls. Full audit trail. The only enterprise AI platform your legal and compliance team will actually approve.
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Zero New Tools
Agents surface inside Sales Cloud, Service Cloud, and Field Service Lightning. Your team doesn't change how they work, the work just gets done for them.
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Your Data, Already There
Data Cloud means agents act on real-time, unified customer and operational data, no migration, no integration project, no data gap.
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4–6 Weeks to V1
Production-ready agents in weeks, not quarters. Built entirely inside your existing environment, no new licences, no new vendors.
Four signs Claude is the AI practice you need.
The scenarios where platform-native AI hits its limits — and Claude doesn't.
Complex, cross-system workflows
Your use case spans multiple systems — CRM, BSS, OSS, ERP — and doesn't fit neatly inside one platform's agent framework. Claude reasons across all of them simultaneously.
Multi-country telecom operators
Different regulatory environments, languages, and BSS stacks across markets. Claude handles the complexity — and integrates with whatever systems each market runs.
Multi-vendor enterprise environments
Your CRM, ERP, BSS, and OSS come from different vendors — and that's by design. Claude reasons across all of them, treating heterogeneity as the default, not the exception.
AI-first enterprises
You want to build on the most capable frontier model available and be among the first in your industry with an Anthropic-certified partner.
170+ capabilities across 7 departments
Select a department to explore the Hero Agents available in the Agentforce Practice.
Sales
6 agents- GTM & Revenue OpsTerritory, quota & incentives
- Forecasting & AnalyticsPipeline & scenario modelling
- B2B AcquisitionMeeting prep, SDR & follow-up
- Deal ManagementQuoting, contracts & invoicing
- Retail & Site StrategySite selection & performance
- Partner & ChannelReseller & wholesale management
Customer Care
3 agents- Onboarding & Activation
- Field Service
- Customer Support
Marketing
4 agents- Lead Management
- Promotions Design
- Performance Marketing
- Base Management
Network
5 agents- Network Planning & Design
- Build & Deployment
- Spectrum Management
- Network Maintenance
- Energy & Sustainability
Product
4 agents- Portfolio Strategy
- Mobile Plan Management
- Add-ons & Devices
- Broadband Development
Digital & IT
5 agents- IT Strategy & Governance
- Software Development
- Cyber Threat Response
- Data Engineering
- AI / ML Development
Corporate Functions
6 agents- Talent Acquisition
- People Operations
- Financial Planning
- Procurement & Finance Ops
- Tax & Compliance
- Partner & Supplier Ops
Jump directly to any Hero Agent
All 33 Hero Agent capabilities available in the Agentic AI Practice.
Sales
6 agentsCustomer Care
3 agentsMarketing
4 agentsDigital & IT
5 agentsCorporate Functions
6 agentsYour Partner for Enterprise Agentforce Implementation
As a Salesforce Summit Partner, Nespon Solutions combines certified Agentforce expertise, industry knowledge, and implementation experience to help enterprises design, deploy, and scale AI agents within their Salesforce environments.
About Nespon
Frequently asked Questions
What is Salesforce Agentforce?
Agentforce is Salesforce's platform for deploying autonomous AI agents that can reason, take actions, and complete multi-step tasks across your Salesforce data and workflows — without human intervention for routine decisions.
How is Agentforce different from traditional AI or automation?
Traditional automation follows fixed, pre-defined rules. Agentforce agents can reason over context, decide which action to take next, and complete multi-step processes on their own, adapting as the situation changes rather than following a rigid script.
What Salesforce products does Agentforce Revenue Management use?
It's built on Revenue Cloud Advanced (product catalog, CPQ, orders, billing) together with Agentforce, and typically connects to Data Cloud and Sales/Service Cloud for a fully unified customer and revenue data model.
How long does an Agentforce Revenue Management implementation take?
Timelines vary with scope, but most engagements run from a focused 4–6 week jumpstart for a defined use case up to several months for a full multi-cloud revenue lifecycle rollout.
Is my data safe with Agentforce?
Yes. Agentforce runs on Salesforce's Einstein Trust Layer, which keeps your data within your existing Salesforce trust boundary, masks sensitive information, and does not use your data to train shared models.
What industries does Agentforce support?
Agentforce can support organizations across multiple industries depending on business requirements and use cases. Nespon primarily focuses on telecommunications, insurance, retail, and enterprise environments where AI-powered workflows can support customer service, sales, operations, and business processes.
What's Your Next Agentforce Move?
Talk to a Nespon expert about building, deploying, and scaling AI agents that connect your Salesforce data, workflows, and business operations.
Schedule a Discovery Call