Agentforce Webinars
AI Agents in Finance: Automate, Scale & Win with Salesforce Agentforce
In this webinar, Carmen Llano and Fabian Mojica shared valuable insights on how Salesforce is transforming Field Service Management with next-level AI. They discussed how these innovations enhance the experience for both field technicians and back-office dispatchers. Attendees learned how Agentforce and Einstein for Field Service leverage generative AI, predictive analytics, and real-time insights to automate routine workflows, recommend next-best actions, and deliver proactive service at scale.
Fabian Mojica
Distinguished Specialist Solution Engineer
Speaker
Carmen Liano
Director of Pre-Sales & Delivery, North America
Speaker
Jason Carter
Senior Vice President of North American Operations
Speaker
Brad Pruner
Senior Director - Product Strategy, Salesforce Industries
Speaker
Agentforce: Where Human Experience Meets Strategic Innovation
In this webinar, Jason Carter of Nespon Solutions and Brad Pruner of Salesforce introduced Agentforce. It’s a purpose built solution designed to empower agents and transform service operations in the telecom industry. They walked through real-world use cases and showcased a live demo focused on billing inquiry and quoting scenarios. The session ended with a look at the Agentforce roadmap, highlighting upcoming features and enhancements.
Nespon Talks: Dive into the Future of Customer Service with Agentforce
Explore the capabilities of Agentforce in our webinar, “Agentforce: Humans and Agents Drive Customer Success Together.” Led by Nico Howard, our Regional Head EMEA, this session examines how integrating human insights with advanced AI agents can elevate customer service. Gain insights through real-world use cases on how Agentforce enables your team to deliver outstanding customer experiences efficiently.
Nicolas Howard
Regional Head EMEA
Speaker
Ivan Hassig
Vice President - LATAM North
Speaker
Albert Cortez
Salesforce Industries Insurance Specialist
Speaker
AI Agents in Finance
Missed our webinar on AI Agents in Finance: How to Automate, Scale & Win with Salesforce Agentforce?
Catch up on this insightful session featuring industry leaders Ivan Hassig, Salesforce Fintech Expert & Country Head Colombia, and Albert Cortez, Salesforce Industries Insurance Specialist.
In just 45 minutes, we explored how AI agents are redefining financial operations, reducing response times, boosting digital conversions, and enhancing operational efficiency. Learn how Salesforce Agentforce is helping financial institutions scale intelligently while maintaining service excellence.
Watch now and uncover how Agentforce can empower your team to automate, scale, and win.