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SALESFORCE

Agentforce for Revenue Management

Unify product catalog, pricing, quoting, contracts, orders, fulfillment, and billing on Salesforce, creating a cohesive foundation for modern revenue operations with Agentforce Revenue Management.

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WHAT IS AGENTFORCE REVENUE MANAGEMENT?

One Platform for the Revenue Lifecycle

Agentforce Revenue Management is Salesforce's comprehensive product-to-cash suite, previously known as Revenue Cloud Advanced. It connects the processes that power the revenue lifecycle, from product and pricing to contracts, orders, and billing. Enterprise teams get a single system to manage revenue without depending on separate tools.

Operating entirely on Salesforce, Agentforce Revenue Management utilizes a unified data layer to integrate customer, product, pricing, transaction, and billing data. This integration makes deploying AI agents for revenue operations practical at scale, allowing them to reason across the full revenue lifecycle, automate routine decisions, and surface relevant information without switching systems.

For IT directors and digital transformation officers in telecommunications, financial services, utilities, and high-tech, this integration is the difference between incremental efficiency gains and a genuinely modernized revenue process.

01

Define

Create and manage the products, bundles, configurations, pricing policies, and rates that form the commercial foundation.

02

Transact

Configure products, create quotes and orders, and manage customer assets throughout the transaction lifecycle.

03

Fulfill

Turn orders into coordinated fulfillment activities with Dynamic Revenue Orchestrator.

04

Bill

Generate invoices and manage payments, credits, adjustments, and other billing activities.

CORE CAPABILITIES

The Building Blocks of Agentforce Revenue Management

Agentforce Revenue Management brings together the capabilities required to manage the journey from defining an offer through fulfillment and payment.

01Collections

Product Catalog Management

Product Catalog Management refers to centralizing products, attributes, bundles, and reusable product information in a shared product model. Centralizing product information is essential for maintaining consistency and accuracy across sales channels.

02Billing

Salesforce Pricing

Salesforce Pricing involves defining pricing policies, discounts, taxes, and other pricing logic and applying them consistently across transactions and channels. Consistent pricing strategies are crucial for building customer trust and achieving revenue targets.

03Revenue Assurance

Product Configurator

A product configurator establishes rules and constraints for complex products and bundles, ensuring accurate configurations. A robust product configurator ensures that products meet customer needs while adhering to business rules, preventing manual quoting errors—a key advantage for enterprises.

04O2C

Transaction Management

Transaction Management means managing customer assets throughout their lifecycle by creating quotes, capturing orders, and tracking changes across the customer relationship. AI-powered revenue management helps agents identify renewal opportunities, surface upsell signals, and automate routine asset updates.

05Retention

Dynamic Revenue Orchestrator

Dynamic Revenue Orchestrator refers to decomposing orders and coordinating the automated and human activities required for fulfillment. The Dynamic Revenue Orchestrator is vital for optimizing fulfillment processes, reducing delays, and improving customer satisfaction.

06CPQ / Contracts

Billing

Billing involves calculating invoices and managing payments, credits, adjustments, and billing records with accuracy and consistency. AI agents can automate routine tasks, flag discrepancies, trigger payment workflows, and escalate exceptions.

Ready to bring structure to your revenue?

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HOW IT WORKS

One Transaction. Connected End to End.

Understanding what Agentforce Revenue Management is forms the foundation for seeing how a transaction actually moves through the platform.

PHASE 01 · QUOTE

Build the Transaction

Select products from the catalog, configure the required solution, apply pricing and discounts, and create the customer quote.

QuoteContractOrderBillManage
ALSO AVAILABLE · SALESFORCE JUMPSTART

Need Revenue Management Live Faster?

Accelerate your Revenue Management implementation with a focused Salesforce Jumpstart designed to get core capabilities configured, tested, and ready for your teams faster.

Explore Jumpstart
PACKAGE INCLUDED

Two Packages. One Fast Path to Revenue Intelligence.

Quick Start deploys Salesforce Revenue Intelligence in as little as 2 to 4 weeks, sized to how deep your team wants to go.

2 WEEKS

Set-Up Package

Everything you need to go live.

✓ Set up and configure the Revenue Intelligence Analytics App
✓ Revenue Insights Dashboard
✓ Pipeline Inspection
✓ Deploy Revenue Intelligence feature to production org
✓ Org and process recommendations
✓ Set access and user permissions
Start with Set-Up
CLIENT RESULTS

Measurable Impact, Every Time.

Explore all Case Studies
73% Order fallout reduced
TELECOMMUNICATIONS

73% reduction in order fallout

Implemented Comms Cloud with Enterprise Product Catalog for a major US telco, eliminating manual order errors and cutting provisioning time from days to hours.

Read the Success Story
45% Faster case resolution
ENERGY & UTILITIES

45% faster case resolution

Deployed Field Service and Data Cloud for a regional utility provider, unifying asset and outage data so crews dispatch and resolve cases faster.

Read the Success Story
60% Faster quote turnaround
INSURANCE

60% faster quote turnaround

Implemented Revenue Cloud for a national insurer, streamlining policy quoting and binding across multiple lines of business.

Read the Success Story
WHY NESPON

The Partner Built for What's Next

Headquartered in Texas, Nespon combines Claude and enterprise AI expertise, Salesforce Summit Partner capabilities, and deep industry experience to solve complex business challenges. Nespon Solutions is committed to delivering innovative solutions that drive business transformation and growth.

About Nespon
Salesforce Summit Partner Salesforce Partner Advisory Claude Registered Partner
✓ Salesforce Summit Partner, the highest tier achievable
✓ 750+ Salesforce certifications across the ecosystem
✓ Certified in the Claude Partner Network
✓ Headquartered in Texas with a global presence
✓ Global delivery across North America, LATAM, Asia, and Europe
✓ A Dedicated Team of 15+ Claude Certified Architects
750+Salesforce Certifications
15+Years of Excellence
98%Client Satisfaction
GlobalDelivery Presence
FAQ

Common Questions

Agentforce is Salesforce's platform for deploying autonomous AI agents that can reason, take actions, and complete multi-step tasks across your Salesforce data and workflows — without human intervention for routine decisions.

Traditional automation follows fixed, pre-defined rules. Agentforce agents can reason over context, decide which action to take next, and complete multi-step processes on their own, adapting as the situation changes rather than following a rigid script.

It's built on Revenue Cloud Advanced (product catalog, CPQ, orders, billing) together with Agentforce, and typically connects to Data Cloud and Sales/Service Cloud for a fully unified customer and revenue data model.

Timelines vary with scope, but most engagements run from a focused 4–6 week jumpstart for a defined use case up to several months for a full multi-cloud revenue lifecycle rollout.

Yes. Agentforce runs on Salesforce's Einstein Trust Layer, which keeps your data within your existing Salesforce trust boundary, masks sensitive information, and does not use your data to train shared models.

Agentforce does not use ChatGPT. It is built entirely within the Salesforce platform and relies on Salesforce's own Einstein AI framework, which can connect to a range of large language models, including those from Anthropic (Claude), OpenAI, and others, through a secure, governed layer called the Einstein Trust Layer..

Ready to Simplify Your Revenue Lifecycle?

Bring quoting, contracting, ordering, billing, and revenue operations together with Agentforce Revenue Management.

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