Agentforce
Your AI agents go live before the next sprint ends.
Time to Go-Live
4-6 Weeks
Certified Experts
200+
Configured & Live
100%
Limited-Time Offer
Under $25K
What Your Business Needs
- Deploy Autonomous AI agents that work 24/7 across sales, service & operations.
- Automate repetitive tasks so your teams focus on high-value customer work.
- Ground AI agents in trusted Salesforce data for accurate, hallucination-free actions.
- Increase sales rep productivity with AI-generated summaries, next steps & coaching.
- Resolve customer service cases faster with AI agents that act, not just answer.
- Personalize every customer interaction with Einstein predictive & generative AI.
- Scale operations without adding headcount by deploying agentic workflows.
What's Included
- Discovery sessions on AI use cases, workflows & automation opportunities.
- Map agent personas, topics, actions & data sources for each use case.
- Identify KPIs: case deflection rate, handle time, CSAT & rep productivity.
- Business Requirements Document (BRD).
- Configure Agentforce agents using Agent Builder with topics & instructions.
- Connect agents to Salesforce data, APIs & external systems via actions.
- Enable Einstein generative AI: summaries, email drafts & call coaching.
- Build Einstein predictions & scoring for deals, churn & next-best-action.
- Test, secure & deploy agents with guardrails, human handoff & audit trails.
- Sales & service team training on working alongside Agentforce agents.
- Admin training on Agent Builder, testing & agent lifecycle management.
- Nespon Academy Agentforce & Einstein AI resources.
- User Acceptance Testing (UAT).
- Production go-live support.
- Post go-live Hypercare
Expected Outcomes
-
24/7 AI Agents
Autonomous agents handle cases, leads & ops around the clock - Higher Rep Productivity AI summaries, coaching & next-step suggestions free reps to sell
- Faster Case Resolution AI agents resolve routine cases instantly — escalating only when needed
- Personalized Experiences Einstein AI tailors every message, offer & interaction to the customer
- Scale Without Headcount Agentic workflows handle volume spikes without additional hires
- Trusted & Governed AI Built-in guardrails, audit trails & human handoff keep AI in control
Why Nespon?
-
Summit Partner
Highest Salesforce partner tier — proven delivery excellence -
800+ Certifications
Deep technical expertise across every Salesforce cloud -
AI-First Culture
Nespon holds the AI First badge — AI is embedded in every engagement we deliver -
AI First
Agentforce & Einstein AI embedded in every engagement -
Global Delivery
4 Centers of Excellence — on-time, on-budget delivery -
Nespon Academy
Built-in training ensures lasting adoption post go-live